1. General Provisions
1.1. The online store operating at letmeclimb.com is owned and managed by Paweł Kowalski, registered at ul. Kamieniarska 37a/2, 30-346 Kraków, Poland,
Tax ID (NIP): 5542728031.
1.2. These Terms and Conditions define the rules for using the store, placing orders, delivery procedures, and the rights and obligations of both the buyer and the seller.
1.3. Contact with the store is possible via email: najednejlinie@gmail.com.
2. Terms of Use
2.1. The buyer may be a natural person, a legal entity, or an organizational unit without legal personality.
2.2. Orders can be placed 24/7 through the online store.
2.3. To complete an order, the buyer must correctly fill out the order form and accept these Terms and Conditions.
3. Orders and Payments
3.1. Orders are processed in the order they are received.
3.2. Available payment methods: bank transfer, PayU, and Blik.
3.3. Order confirmation is sent to the email address provided by the customer.
4. Delivery and Order Fulfilment
4.1. Deliveries are handled via InPost parcel lockers.
4.2. Shipping costs are displayed during the checkout process.
4.3. Orders are processed within up to 3 business days.
5. Complaints and Returns
5.1. The buyer has the right to withdraw from the purchase contract within 14 days.
5.2. Complaints should be submitted by email to najednejlinie@gmail.com.
5.3. The seller will review the complaint within 14 calendar days of receipt.
6. Personal Data Protection
6.1. Personal data is processed in accordance with the Privacy Policy.
6.2. The data controller is Paweł Kowalski, registered at ul. Kamieniarska 37a/2, 30-346 Kraków, Poland,
Tax ID (NIP): 5542728031.
7. Final Provisions
7.1. These Terms and Conditions may be updated; any changes take effect upon publication on the website.
7.2. Any matters not regulated herein are subject to Polish law.